Refund Policy
We have a 7-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible, your item must be:
- In the same condition that you received it
- Unworn or unused
- With tags attached
- In its original packaging
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Accompanied by a receipt or proof of purchase
How to Start a Return
- Contact us at Dahrpk@gmail.com to request a return.
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If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package.
Important: Items sent back without first requesting a return will not be accepted.
Return Address: House No. A-52, First Floor, Block-I, North Nazimabad, Karachi
For any questions, you can always reach us at Dahrpk@gmail.com.
Damages and Issues
Please inspect your order upon delivery. Contact us immediately if your item is defective, damaged, or if you received the wrong item so we can evaluate the issue and resolve it.
Exceptions / Non-Returnable Items
We do not accept returns on:
- Sale items
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Gift cards
Exchanges
The fastest way to receive your desired item is to return the product you have. Once your return is accepted, you can make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must meet the same eligibility requirements listed above.
Refunds
- Once we receive and inspect your return, we will notify you whether your refund is approved.
- If approved, your refund will be processed to your original payment method within 10 business days.
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Please note that it may take additional time for your bank or credit card company to post the refund.
If more than 15 business days have passed since your return was approved, please contact us at Dahrpk@gmail.com.